KPI Dashboard - Provide an overview of critical metrics for the shopping mall overall performance. Footfall trends, revenue, occupancy rate and tenant performance are the essential for top management to assess the mall’s health and success. Provide the visibility to the top management on the below business questions:
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How’s the tenant mix contributing to footfall traffics, what action can be taken to optimise the occupancy rates?
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What is the overall customer satisfaction level, what are the key drivers of satisfaction or dissatisfaction?
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How can we improve the shopping experience to retain and attract more customer?
Campaign Effectiveness- Provide the data on how is the impact of each campaign towards the growth of the footfall. Segmenting customer based on their behavior, preferences to target specific group with personalised promotions and offers. Provide the visibility to the Marketing manager in the below business questions:
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Which campaign have the highest impact towards the growth of footfall?
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How effective are the “Travel Fair” Events towards the grow of traffic in the mall?
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If i would like to host a specific campaign, how likely is my predicted growth in footfall?
Provide the overall cleanliness of the mall facility like washroom by setting the threshold for utilisation and manage the cleaner more effectively in the cleaning work when the traffic breaching a certain threshold. FootfallCam Demand-Based Washroom Cleaning Management app can help by sending alerts and requests to cleaners to improve cleaning efficiency. This prevents over-cleaning or under-cleaning, leading to both cost savings in maintenance and an improved shopping experience for customers.
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Which washroom is under-cleaned now?
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What data sources are used to monitor shopper footfall and facility usage?
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How can I optimize the cleaner schedule planning?
360° System Dashboard- Reduce the maintenance cost and ensure high data integrity. Gain real-time insights into all aspects of the system including data availability, system status, devices accuracy, alerting and issue tracking. Experience streamlined operations, which in turn lead to minimized training time and costs during personnel transitions. Respond promptly to minimize disruptions and uphold data integrity while also gaining a holistic view of the operational system – from device deployment details to overall system health and ensure everything is running smoothly.
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How can we maintain the data and system efficiency?
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How can we identify and manage device issues or offline devices?
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How can we assess the overall performance of the IT infrastructure?
